OSF OnCall Urgent Care
In person or virtual, we’re always there!
When you have a minor illness or injury, OSF OnCall Urgent Care makes it easy to get the care you need.
What We Treat
- Allergies, cold and flu
- Back pain
- Earaches, fevers and headaches
- Flu shots*
- Foreign object in the eye or nose*
- Minor allergic reactions
- Minor burns or bruises
- Minor fractures*
- Occupational health services
- Pink eye
- Rashes and skin concerns
- Scrapes and minor cuts
- Sore throats
- Sprains and strains
- Stitches for minor wounds*
- Urinary tract infections
- Upper respiratory infections
- Walk-in school physicals (immunizations not available)
- Walk-in sports physicals
- And much more!
*Not available for treatment with an OSF OnCall Urgent Care virtual visit
Urgent Care Services
- Allergies, cold and flu
- Back pain
- Earaches, fevers and headaches
- Flu shots*
- Foreign object in the eye or nose*
- Minor allergic reactions
- Minor burns or bruises
- Minor fractures*
- Occupational health services
- Pink eye
- Rashes and skin concerns
- Scrapes and minor cuts
- Sore throats
- Sprains and strains
- Stitches for minor wounds*
- Urinary tract infections
- Upper respiratory infections
- Walk-in school physicals (immunizations not available)
- Walk-in sports physicals
- And much more!
*Not available for treatment with an OSF OnCall Urgent Care virtual visit
Walk in or make a reservation online for an in-person visit at an OSF OnCall Urgent Care near you.
Open 8 a.m. to 8 p.m., seven days a week, even holidays.
OSF OnCall Urgent Care virtual visits are available 24/7. No appointment needed.
Simply connect to a trusted OSF OnCall provider using your favorite digital device and get care through an online interview or video visit
Quick and Convenient Care
When life gets hectic, you need health care that's easy. You need OSF OnCall Urgent Care.
WHAT YOU CAN EXPECT
- An environment designed around you and your needs
- Affordable, high-quality care
- Convenient hours to meet your busy schedule – walk in or make a reservation online for in-person care from 8 a.m. to 8 p.m. seven days a week, even on holidays
- Most patients get in and out in under 40 minutes
- Walk out with medications or supplies you need to get better
- 24/7 virtual care from anywhere
Other Services from OSF OnCall Urgent Care
Seasonal flu shots (for adults and children age 9 and older)
The Vaccines for Children (VFC) program is not available at OSF OnCall Urgent Care. Call your pediatrician or health department for more information.
Lab work and X-rays as part of your urgent care treatment
Medications and medical supplies needed for treatment
Occupational health services
- Pre-employment physicals
- DOT physicals
- Workers' compensation, initial injury visit
- Drug screening* *To allow for processing, 6 p.m. is the last available time for walk-in drug testing.
- Breath alcohol testing
- Tuberculosis skin testing
COMMON URGENT CARE QUESTIONS
Is OSF OnCall Urgent Care part of a larger health care system?
Yes, it is part of OSF HealthCare, a faith-based health care system with 15 hospitals serving Illinois and the Upper Peninsula of Michigan.
Since 1877, OSF has kept its Mission strong – to serve people with the greatest care and love.
With over 150 primary care and specialist offices and neuroscience, pediatric, cardiovascular and home care services, OSF patients have access to a variety of medical services.
OSF remains at the forefront of innovation and technology while always providing compassionate care to every patient, every day.
Who will be caring for me?
Each OSF OnCall Urgent Care clinic is staffed by an advanced practice provider, such as a physician assistant or advanced practice registered nurse. In addition, a radiology technologist and either a certified medical assistant, a medical office assistant or a licensed practical nurse, are also on staff to serve as your Care Guide during your visit.
During a virtual visit, you'll be cared for by the same trusted providers you would see during an in-person clinic visit.
What are the wait times?
You can walk-in to get in-person care every day from 8 a.m. to 8 p.m. There’s little wait time and most patients can expect to get in and get out in under 40 minutes. You can also make an online reservation or begin a virtual visit from anywhere.
In compliance with the state law of Illinois, our provider takes a 30 minute break that will start between 11:00 a.m. and 12:30 p.m. The exact timing of the lunch is coordinated during the lowest patient volumes in an effort to minimize delays. Please note, during this time you may experience longer than usual wait times or minor delays in being seen.
Can the urgent care do X-rays?
Yes, X-rays are available as part of your treatment plan, if needed.
Is my insurance plan accepted for my urgent care visit?
OSF OnCall Urgent Care accepts a number of insurance plans, including Blue Cross Blue Shield, Humana and Health Alliance. Click here to see a complete list of plans.
Do I need to have a primary care physician?
No, you don’t need to have a primary care physician to be seen at one of our urgent care clinics. If you’d like, we can help connect you to a provider in your area for your future health and wellness needs.
What if I have a medical emergency?
If this is a medical emergency, call 9-1-1 or get to the emergency room at a hospital near you.
