About OSF OnCall

OSF OnCall, part of OSF HealthCare, has delivered convenient and custom digital health solutions to individuals for more than 10 years. It’s where industry-leading innovation meets clinical expertise providing individuals with exactly what they need to navigate their health and wellness journey.

Our care teams go beyond advanced technology and offer a human connection, delivering the highest quality care in a variety of settings. OSF OnCall makes it easy to get the care you need - when and where you need it.

OSF OnCall services

OSF OnCall knows the needs of the people we serve are always changing. And we’re prepared to continue to grow our services to meet those needs. Our personalized solutions help you and your family feel better, faster.

OSF OnCall Urgent Care

Minor illnesses or injuries? Meet major convenience. Reserve your spot or walk in for care from 8 a.m. to 8 p.m. every day, even holidays.

Get Care Now

Virtual urgent care

Access the same high-quality OSF OnCall Urgent Care virtually! Connect with a provider 24/7.

Start a visit

24/7 nurse chat

Need medical advice? Connect with a nurse 24/7, over the phone or via chat.

Chat now

OSF OnCall Connect

Our digital care programs offer solutions to help you take care of your health from anywhere.

Enroll today

The OSF OnCall difference

Digital care for everyone

No matter where you are on your health care journey, OSF OnCall has the resources to bring your care to you.

We offer digital programs to help you:

Manage medical conditions like diabetes or high blood pressure
Feel supported during pregnancy and postpartum
Make healthier choices
And even recover from serious illness at home

Digital care

Care that fits your life

OSF OnCall offers convenient retail-based services that allow you to get in, get out and get on your way quickly and easily.

OSF OnCall Urgent Care offers appointments both in-person and virtually so you can choose how, when and where you’d like to receive care.

Easy access to all types of care

Navigating health care can be complicated. OSF OnCall simplifies your care experience with the processes, technology and people to get the answers you need faster and more seamlessly. Contact us anytime day or night, over the phone or online. You can schedule an appointment or test, get a referral to a specialist, ask for advice about your current symptoms and more. Our online chatbot, Clare, can help you pay your bill, connect you with the right provider and more.

OSF OnCall Leaders

Meet the leaders behind OSF OnCall. Their years of experience help bring together the people, processes and technology that make OSF OnCall work for you.

Meet our leaders

News from OSF OnCall

Where Should I Go for Care?

When you’re feeling ill, deciding what type of medical care to seek is a decision to make quickly. An urgent care clinic may be your best option.

How to Prep for a Video Visit

Whether it’s an appointment with your primary care provider or for an urgent care need, video visits are a great way to connect to care from the comfort of home.

What Ails You?

Not sure if it’s allergies, cold, flu or COVID-19? Get screened by chatting with Clare, our online chatbot who can direct you to the appropriate type of care.

Get Online Emotional Support

The SilverCloud app provides a secure, anonymous, interactive platform to help you manage feelings and causes of depression, anxiety or stress.